Terms of sales in ESI Ski School
Opening season is similar to the Val Cenis lifts opening winter season. It is strongly recommended to book your lessons in advance.
PARTICIPATION AND EQUIPMENT
Your participation requires a good health (special case please contact us), Instructions provided by instructors must be respected. A winter sport adapted equipment is necessary. Helmet is compulsory for children and strongly recommanded for adults. When going off-piste, the appropriate equipment is required and your instructor implements all of the means necessary for safety, but neither the equipment nor the professionalism guarantees against the risk linked to the activity.
COURSES AND MANAGEMENT
Our ski instructors are certified profesionnals in their specialities. (qualified ski instructors or trainees ski instructors). Any participation is subject to their appreciation on moral and physical abilities. Lessons provided in french, english, italian or dutch depending on availabilities.
Any program is subject to ski instructors appreciation on weather and snow conditions, and skills of participants. Phone link for all ski instructors and Ski patrol. In the event of an accident caused by a third party, the ski instructor and the ESI do not have any obligation to know identity of this third party. No obligation of result will be retained against the ski instructor or the ESI.
Insurance is not included in our prices. It is essential to subscribe to an insurance as « Carré Neige » with your ski pass to the ski pass office or « Carte Sport » (www.lacompagniedusport.com) and to inform you about what it covers. This insurance has to cover lessons cancellation, repatriation, medical assistance and injury.
BOOKING, REGISTRATION AND RULES
Lessons must be booked directly at our office or via our online booking system before your stay. The booking will be accepted after the agreement of the ESI and your payment. The total amount must be paid when you make your booking, which will then be confirmed. Payment will only be accepted by credit card if a booking is made less than 15 days before your lessons are due to take place. Your booking is confirmed upon receip of payment. A lesson voucher will then eitheir be sent to you. Upon confirmation of your booking, you recognize being informed of, and accepting, our terms of sale.
Exclusions in our rates:
– ski equipment
– Ski pass, except some children beginner package.
SKI PASS AND LIFTS
Ski pass is compulsory from first any level lesson.
PICTURES AND VIDEOS
On our websites, we are using pictures and videos taken during our lessons. Please, inform us before per write if you do not agree, failing that your consent will be acquired.
- No refund or postponement of any lesson disclaimer or cancellation will be accepted except emergency case.
- No refund or interchange will be provided because of an insufficient physical or technical level.
- No refund will be provided in case of stoppage of ski lessons beyong our control (such as stoppage of lifts, bad weather, …)
- No refund will be provided if our ski instructors modify, with or without warning, any program depending on weather or safety conditions.
- Lessons hours can be modified according to the opening and closing lifts hours.
Lessons will not be reimbursed in any case except in exceptional cases, where applicable with the systematic and fixed application of administration and administrative fees of € 10.The weather conditions are in no way a cause for cancellation or postponement if the activity is provided by the International Ski School, no refund or postponement will be made.
After entering the school administration by letter with acknowledgment of receipt, and in the absence of a satisfactory response or in the absence of a response within 60 days, the client can contact the consumer mediator, whose contact details are available on their website: www.sasmediationsolution-conso.fr